UK GDPR Compliance
Fortis Cleaning Solutions is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR). This page explains how we comply with your rights under UK GDPR and what data we process when you interact with our website.
Scope and Applicability
This compliance page applies to all visitors of fortisservices.co.uk. Although we do not collect personal data through user registration or account creation, we may automatically gather limited information such as IP addresses, browser type, and usage patterns via analytics tools and server logs. This data is processed solely for website functionality, security, and performance improvement.
Your Rights Under UK GDPR
Under UK GDPR, you have the following rights:
- Right of access – You may request confirmation of whether we process your personal data and receive a copy of that data.
- Right to rectification – You may request correction of inaccurate or incomplete personal data.
- Right to erasure – You may request deletion of your personal data where there is no compelling reason for its continued processing.
- Right to restriction of processing – You may request we limit how we use your data under certain conditions.
- Right to data portability – You may request your data in a structured, commonly used, and machine-readable format.
- Right to object – You may object to processing based on legitimate interests, including profiling and direct marketing.
- Right not to be subject to automated decision-making – You have the right not to be subject to decisions based solely on automated processing.
How We Comply
We do not maintain databases of personal information. Any data collected via cookies or analytics tools is anonymised where possible and retained only for as long as necessary. We do not sell or share personal data with third parties for commercial purposes. Our website uses only essential and performance cookies, with user consent obtained via a clear cookie banner.
Data We Process
The personal data we may process includes:
- IP addresses (anonymised after 24 hours)
- Browser and device information
- Pages visited and time spent on site
- Cookie identifiers (for session and preference management)
This data is not linked to any identifiable individual unless voluntarily provided via our contact form.
Legal Basis for Processing
We rely on the following legal bases under UK GDPR:
- Legitimate interests – For website security, performance monitoring, and improving user experience.
- Consent – For non-essential cookies, where explicit opt-in is obtained.
How to Exercise Your Rights
To exercise any of your rights under UK GDPR, please contact us by email at [email protected]. Include your full name, the right you wish to exercise, and any relevant details (e.g., email address used to contact us). We will respond without undue delay.
Response Timeframes
We aim to respond to all requests within one calendar month. In complex cases, we may extend this period by up to two additional months, and we will inform you of any delay and the reasons for it.
No Discrimination Policy
We will not deny you services, charge you different prices, or provide a different level of service because you have exercised your rights under UK GDPR.
Updates and Changes
We may update this page periodically to reflect changes in law or our practices. The most recent version will always be posted here with an updated effective date.
Contact Information
If you have any questions about this compliance page or wish to exercise your rights, please contact our data protection contact:
Leopold Fairweather
[email protected]
King George Square, Adelaide St, Brisbane City QLD 4000, Australia
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection: https://ico.org.uk.
