Introduction
This Privacy Policy explains how Fortis Cleaning Solutions ("we", "us", or "our") collects, uses, and protects information when you visit our website at fortisservices.co.uk. We are committed to safeguarding your privacy and ensuring compliance with the UK's Data Protection Act 2018 and the UK GDPR.
Information We Collect
When you visit our website, we automatically collect certain information through standard web technologies. We do not collect personal information through registration forms or databases. The information collected includes:
- IP address and approximate location
- Browser type and version
- Operating system
- Pages visited and time spent on site
- Referring website or search term
- Standard server log data
How We Use Information
The information we collect is used solely for the following purposes:
- To understand how visitors interact with our website
- To improve website performance and user experience
- To analyse traffic patterns and popular content
- To ensure the website functions correctly
We do not use your data for marketing, profiling, or automated decision-making. We do not sell or share your personal information with third parties for their own purposes.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and analyse site usage.
Types of cookies we use:
- Essential cookies: Necessary for the website to function properly
- Analytics cookies: Used by Google Analytics to collect anonymous usage data
- Functionality cookies: Remember your settings and preferences
You can manage or disable cookies through your browser settings. Disabling cookies may affect some website features.
Third-Party Services
We use third-party services to help us operate and improve our website:
- Google Analytics: Collects anonymous traffic data to understand user behaviour. Google’s privacy policy is available here.
- Advertising networks: We may use ad networks such as Google AdSense to display relevant ads. These services may place cookies to serve ads based on your browsing activity across other sites.
These third parties have their own privacy policies and are responsible for their own data practices. We do not control their use of cookies or data collection.
Data Security
We implement appropriate technical and organisational measures to protect your information. This includes secure server infrastructure, regular system updates, and restricted access to data. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to protect your data to the best of our ability.
Your Rights
Under UK GDPR and the Data Protection Act 2018, you have the following rights regarding your personal data:
- The right to be informed about how your data is used
- The right of access to your personal data
- The right to rectification of inaccurate data
- The right to erasure (right to be forgotten)
- The right to restrict processing
- The right to data portability
- The right to object to processing
- The right not to be subject to automated decision-making
To exercise any of these rights, please contact us using the details below. We will respond within one month.
Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child under 16, we will take steps to delete it immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be posted on this page with the updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:
Leopold Fairweather
Email: [email protected]
Address: King George Square, Adelaide St, Brisbane City QLD 4000, Australia
Last Updated: 5 April 2024
